EB
Elmarie B

1 reviews | Active since Jun 2013

10 Mar 2015, 23:45

Compliments on Service

I wish to compliment Elize van der Merwe once again on her super customer care skills. She is patient and really take time to listen to our complaints and try to sort out our problems. Don't know what Ess. Med will do without her.<br> Elize thank you so much for your friendliness and the fact that you know your clients. You are one in ten Million.<br> Thank you for paying out our claim and for helping to restore the doubt I had in the company. It is nice to know that I can pick up the phone and be put through to you. <br> Thank you again for sorting everything out. You are the best.

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Replies (1)
EssentialMED
EssentialMED's reply11 Mar 2015, 10:54
Official
Hello elmariebarnard,

Thank you for taking the time to provide us with feedback around your recent experience.

Thank you also for mentioning Elize in particular, I am sure she will greatly value your feedback, knowing that her efforts are sincerely appreciated and has made a difference to you.

We look forward to being of further assistance to you.

Kind regards,

Essential Group

Best regards,