NS
Nadia S
1 reviews | Active since Mar 2010
16 Feb 2015, 15:44
can not get through to callcentre line keep cuttin
How on earth should io get through to your call centre to change account details?<br> <br> the line keep cutting..after several times<br> <br> <br> <br>
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Replies (1)
EssentialMED's replyOfficial
17 Feb 2015, 12:52Hello Next001,
Thank you for bringing the matter to our attention.
Our Client Services Manager tried to call you this morning on *** however there was no answer. We sent you an SMS at 10:59am and we sent you an email at 11:46am providing you with the relevant documents in order to update your banking details.
We apologise for the inconvenience.
Should you have any queries please do not hesitate to contact us.
Kind regards,
Essential Group
Thank you for bringing the matter to our attention.
Our Client Services Manager tried to call you this morning on *** however there was no answer. We sent you an SMS at 10:59am and we sent you an email at 11:46am providing you with the relevant documents in order to update your banking details.
We apologise for the inconvenience.
Should you have any queries please do not hesitate to contact us.
Kind regards,
Essential Group
EssentialMED's reply17 Feb 2015, 12:52
Official
Hello Next001,
Thank you for bringing the matter to our attention.
Our Client Services Manager tried to call you this morning on *** however there was no answer. We sent you an SMS at 10:59am and we sent you an email at 11:46am providing you with the relevant documents in order to update your banking details.
We apologise for the inconvenience.
Should you have any queries please do not hesitate to contact us.
Kind regards,
Essential Group
Thank you for bringing the matter to our attention.
Our Client Services Manager tried to call you this morning on *** however there was no answer. We sent you an SMS at 10:59am and we sent you an email at 11:46am providing you with the relevant documents in order to update your banking details.
We apologise for the inconvenience.
Should you have any queries please do not hesitate to contact us.
Kind regards,
Essential Group