ER
Estelle R

1 reviews | Active since Apr 2018

25 Apr 2018, 12:50

Bad payments to suppliers -

My Dr now insists that I pay cash and claim back from Esssential Med as they battle to get their money from them. It is not like I can afford it as a pensioner. This is just not on - we as clients expect them to be "on the ball" when it comes to paying the suppliers of health care. We do not go to the Dr very often either and now I will be scared to go as I have to pay first!

0
Replies (2)
EssentialMED
EssentialMED's reply25 Apr 2018, 14:21
Official

Good day estelle-wassenaar-russell,

Thank you for raising this matter. We have looked into your complaint. The claims in question have been paid. Remittances will be forwarded to you.

Kind regards,

Radine Beukes

Essential Med

ER
Estelle R's update26 Apr 2018, 14:14
Reviewer Update
Thank you for your prompt reply - have received the remittances and I will be taking it up with said Dr as well.