TJ
Torean J
1 reviews | Active since Apr 2015
17 Apr 2015, 18:16
Awesome service
I call Bradford to ask why my premium was increased from R99 to R105 without letting me know about it. He apologized for the increase and that there wasn't a letter sent out. He sent me the new brochure with the increased price with in seconds after we spoke. He handled it very professional and with such a friendly approach. Thank you for the great services and easy explanation that you gave. The consultants can really learn from him as he makes customer service a joy to speak to<br> <br> Keep up the great work
Helpful (0)
Replies (1)0
Replies (1)
EssentialMED's replyOfficial
21 Apr 2015, 13:19Hello Torean,
Thank you for your positive feedback with regards to customer service. We are delighted to have been able to assist you with this matter as we pride ourselves on delivering prompt and efficient service to our clients.
Thank you also for mentioning Bradford in particular, I am sure he will greatly value knowing that his efforts are sincerely appreciated and have made a difference to you.
Kind Regards
Essential Group
Thank you for your positive feedback with regards to customer service. We are delighted to have been able to assist you with this matter as we pride ourselves on delivering prompt and efficient service to our clients.
Thank you also for mentioning Bradford in particular, I am sure he will greatly value knowing that his efforts are sincerely appreciated and have made a difference to you.
Kind Regards
Essential Group
EssentialMED's reply21 Apr 2015, 13:19
Official
Hello Torean,
Thank you for your positive feedback with regards to customer service. We are delighted to have been able to assist you with this matter as we pride ourselves on delivering prompt and efficient service to our clients.
Thank you also for mentioning Bradford in particular, I am sure he will greatly value knowing that his efforts are sincerely appreciated and have made a difference to you.
Kind Regards
Essential Group
Thank you for your positive feedback with regards to customer service. We are delighted to have been able to assist you with this matter as we pride ourselves on delivering prompt and efficient service to our clients.
Thank you also for mentioning Bradford in particular, I am sure he will greatly value knowing that his efforts are sincerely appreciated and have made a difference to you.
Kind Regards
Essential Group