lP
loren P

1 reviews | Active since Jan 2016

25 Jan 2016, 21:22

A simple task is too much to ask.

I joined Essential Med Gap cover about 2 years ago. The gentleman Lyle Solomans who assisted me in signing up was very pleasant that I had even referred many of my colleagues to take out the Gap cover which seemed to be reasonably priced for the services they were offering. However clearly that reasonable premium should have been an indication of the pathetic and ineffective service that was looming in this company.From the get go I had constant billing issues. Whenever I called them and stated my issues no one could give me a straight answer

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Replies (1)
EssentialMED
EssentialMED's reply26 Jan 2016, 09:15
Official
Hello Loren Pascal,

Thank you for bringing the concerning matter to our attention.

We would like to ensure you that it will be investigated and we apologize for any inconvenience caused.

Should you have any further enquiries, please do not hesitate to contact us.

Kind Regards
Essential Group