AS
Alan S

1 reviews | Active since Mar 2015

22 Mar 2015, 12:59

NOT solid wood furniture!!

In April 2012 I bought a dining table, coffee table and TV cabinet from this company. The salesman, and their in store brochure, both stated that their furniture is solid wood. However, all 3 table tops turned out to be veneered! After being challenged after the sale, they replaced the TV cabinet top with a (much thinner) solid top, and assured me that if there was a problem with the other furniture, they would support their product. The dining table top is now splitting, and their Henry Seaward now refuses to rectify the situation, stating only that at a cost of R5500 they \can do a new 3mm veneered top!!!"I find this totally unacceptable that they are turning their back on their own product after only 3 years (this is furniture"

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