Very poor service

There should be an option of not having even 1 star because you'll service is bull****. I called your call center 8 times already spoke to Portia and Jacky but they didnt even care to help me out instead they had conversations in a language I didnt understand and went mute on me. This is very frustrating because as pregnant as I am my doctor referred me to see a specialist. But you'll wouldn't care until something happened to me. Get me a ln Administrator to call me asap because I wont be dealing with *********** call center Agents