LG
Louise G

1 reviews | Active since Feb 2019

09 Feb 2019, 12:37

********** and lieyers

My son had to go for an emergency tonsilectomy on the 8th of October 2018. They refuse to pay the doctors and i received a hospital bill as well now. The amount now is nearly 15000. Tge say they cover hospital and doctors but when it comes to paying the got a lot of stories. After several mails the lady said in Dec 2018 they will pay the bills in the next pay run i did attach the invoices. In January i emailed again and ask when is the pay run to wich she said they wont pay it. They only take your money and refuse to pay out any claims

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Replies (1)
Essential Employee Benefits (Pty) Ltd
Essential Employee Benefits (Pty) Ltd's reply11 Feb 2019, 10:00
Official
Good day Mam,

We will investigate the matter further and advise accordingly. Kindly provide your email address via a private mail to myself on *** for further investigation.  

We are committed to providing the best service and assistance to our members and will ensure that the matter has been resolved accordingly. 

Regards,

Maria Flack-Davison
Risk and Compliance Manager