NS
Nelis S
1 reviews | Active since Jan 2020
29 Oct 2024, 15:17
Bad customer service
Been paying this company for years now BUT TRYING TO CALL THEM FOR THE LAST HOUR AND A HALF NO ONE ANSWERS THE PHONE !!! you sit here listing to a ringtone for 20min plus , wasting your airtime. Really bad customer service
Helpful (0)
Replies (1)0
Replies (1)
Essential Employee Benefits (Pty) Ltd's replyOfficial
30 Oct 2024, 10:20Good day Neils
We would like to confirm receipt of your complaint.
We sincerely apologise for any inconvenience you may have experienced and appreciate you bringing this matter to our attention.
We sincerely apologise for any inconvenience you may have experienced and appreciate you bringing this matter to our attention.
Kindly note, that the matter is currently being investigated and feedback will be provided soon.
Regards
EEB Complaints and Quality Assurance Specialist
Essential Employee Benefits (Pty) Ltd's reply30 Oct 2024, 10:20
Official
Good day Neils
We would like to confirm receipt of your complaint.
We sincerely apologise for any inconvenience you may have experienced and appreciate you bringing this matter to our attention.
We sincerely apologise for any inconvenience you may have experienced and appreciate you bringing this matter to our attention.
Kindly note, that the matter is currently being investigated and feedback will be provided soon.
Regards
EEB Complaints and Quality Assurance Specialist