SJ
Suzy J
1 reviews | Active since Nov 2022
18 Nov 2022, 21:30
Waterproof smuch free mascara NOT waterproof
in the past year 4022 i bought 3 different mascara's, 2 at Clicks and the last recent one this month at Dischem. Advertised and written on the mascara itself WATERPROOF SMUCH PROOF but not one of them was waterproof and after 2 to 3 hours its smutched already. after my shower at night its pitch black underneath my eyes.
i don't see why you advertise waterproof is it ISNT ?? i don't have extra cash month end and buying make up is a luxury that i haven't had for quiet a few years without a job. now it feel like I'm throwing my money away seriously unhappy
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Essence cosmetics's replyOfficial
21 Nov 2022, 08:16Dear Suzy, we are so sorry to hear about your experience with our brand. Could you please send us a message on our Instagram page @cosmetix_sa with your contact details so that we can sort the matter out. We aplologise for the inconvenience caused.
Essence cosmetics's reply21 Nov 2022, 08:16
Official
Dear Suzy, we are so sorry to hear about your experience with our brand. Could you please send us a message on our Instagram page @cosmetix_sa with your contact details so that we can sort the matter out. We aplologise for the inconvenience caused.