Very Poor feedback on outstanding orders

On the 29th of October 2015 i have ordered the Logitech Z906 speakers from esquire on the online shop. item was not in stock and was told ETA is 3-5 weeks by a guy working in online dispatch named: Tahir and told him that is not to bad my customer is willing to wait. 2 weeks in i got another order for the Logitech Z906 speakers and told my customer suppliers do not have stock but they did order and i was told ETA is 3-5 weeks about 2 weeks ago so ETA now should be 3 weeks and he ordered from me and i placed the order for another set of Logitech Z906 speakers. Then 4 weeks after 1st order was placed i emailed Tahir and asked for a Date that they expect delivery and got no response. i then left a message on the contact us page of their website and called afterwards and spoke to Tahir and was told there no exact ETA date but he did speak to his manager and waiting for feedback from him and then he will email me (Never received any update) This is when Richard Walters (Group Purchasing manager) Rep**** with a email and told me there is no exact ETA fot the Z906 Speakers and he thinks no one is bringing those Z906 speakers in anymore. but he will update me. Now they going to refund me.