Don't expect esquire to honor their warranties

My OCZ Radeon R7 SSD started failing and I contacted esquire who informed me my drive is out of warranty, I disputed the fact because according to the manufacturer website my drive is still under warranty. I sent an email to Lebo with all the relevant info who in turn sent an email to management saying they will get back to me as soon as possible.

After getting tired of waiting for them to honor their warranty I spoke to OCZ myself and they sent me a replacement drive. This drive was sent from the Netherlands and it already arrived today. It was quicker for me to contact the international manufacturer and receive a replacement for my drive still under warranty than it was for esquire to respond to my claim.

Absolutely pathetic.