Staff lacking customer service

Good day<br> <br> Last week Wednesday I had visited Espresso Bakery to buy breakfast and few items and received the worse customer service ever. The bad customer service I received from one of the ladies who was at the sandwich bar. I ordered two croissants and was given no choice but to choose the chicken mayo filling, as the lady was busy with chicken mayo order and had no interest in making another filling. Seeing I was on my way to work, I had no choice but to choose chicken mayo...5min went by and my order was not being attended too, I then asked the lady when will my order be ready. She answered me rudely saying she is busy with my sandwich and when I told her I asked for a croissant, she gave me an attitude and argued with me saying I ordered a sandwich. <br> I was so upset, as this is not the first time I encounter such behaviour from this bakery and the bad behaviour I have started experiencing it ever since they moved to new premises as I always go buy my goodies there.<br> I have laid a complaint on the Espresso Bakery last week, same day of the incident and no one bothered to contact me. I then assume that their staff are all trained to have bad customer service and not care at all.