TS
Thandeka S
1 reviews | Active since Jul 2025
08 Jul 2025, 19:23
Eskort protea Boulevard
I went to buy there today and my purse fell in a trolley this man was looking at me whole tym then immediately when i approach the car i checked for my purse it nowhere i went to view footage i saw this man took trolley and went to hide it and took my money i had to wait 2 Hours waiting fory purse and the bolt driver left me and charge me 200 for waiting so long
Helpful (0)
Replies (1)0
Replies (1)
Eskort's replyOfficial
18 Jul 2025, 16:14Hi Thandeka, Thank you for bringing this deeply concerning experience to our attention. We are truly sorry to hear about what happened during your visit and understand how distressing and frustrating this must have been, especially with the added inconvenience and cost of the Bolt driver leaving. Please know that we take matters of safety and customer security very seriously. We’re grateful that you were able to view the footage and identify what happened. Thank you once again for reaching out and giving us the opportunity to address this.
Best regards,
Eskort's reply18 Jul 2025, 16:14
Official
Hi Thandeka, Thank you for bringing this deeply concerning experience to our attention. We are truly sorry to hear about what happened during your visit and understand how distressing and frustrating this must have been, especially with the added inconvenience and cost of the Bolt driver leaving. Please know that we take matters of safety and customer security very seriously. We’re grateful that you were able to view the footage and identify what happened. Thank you once again for reaching out and giving us the opportunity to address this.
Best regards,