Day light *******

I went to Escort Xavier yesterday{05 January 2021} to buy meaty bones and when I got there I bought two boxes when I got home I wanted to pack the meat to my suprice it was a box full of bones only and I paid R200 a box, I went back today {06 January 2021} as per the manager it's a company that they buy it from he said he will bring it to their attention but I lost my money is this the service we get from escort like really