LS
Lucia S
1 reviews | Active since Dec 2021
12 Jan 2024, 11:42
2kg French Palony has a texture of liver spread and taste off and old.
I bought an hamper at secunda eskort and the 2kg French Palony it's off, the texture it's like liver spread and it's taste old and off. I just open it the offcut it's like spread then when you slice it, you come across the very same liver spread texture in some of the Palony. I'm really disappointed because expired date is 07/07/2024. But this product it's already off.
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Replies (3)0
Replies (3)Eskort's replyOfficial
17 Oct 2024, 11:42H Lucia,
We apologise for the experience that you had gone through with our products. We strive for the best quality. Always. We have escalated the matter.
We apologise for the experience that you had gone through with our products. We strive for the best quality. Always. We have escalated the matter.
Eskort's reply17 Oct 2024, 11:42
Official
H Lucia,
We apologise for the experience that you had gone through with our products. We strive for the best quality. Always. We have escalated the matter.
We apologise for the experience that you had gone through with our products. We strive for the best quality. Always. We have escalated the matter.
LS
Lucia S's updateReviewer Update
17 Oct 2024, 12:49You respond after 9 months, you already lost a loyal customer coz my issue was never attended.
LS
Lucia S's update17 Oct 2024, 12:49
Reviewer Update
You respond after 9 months, you already lost a loyal customer coz my issue was never attended.
Eskort's replyOfficial
17 Oct 2024, 13:58Hi Lucia,
We understand your frustration and as you can see we are trying to attend to matters as we had experienced technical account matters.
We understand your frustration and as you can see we are trying to attend to matters as we had experienced technical account matters.
Eskort's reply17 Oct 2024, 13:58
Official
Hi Lucia,
We understand your frustration and as you can see we are trying to attend to matters as we had experienced technical account matters.
We understand your frustration and as you can see we are trying to attend to matters as we had experienced technical account matters.
