Zero Service

I moved into my new house in February<br> I emailed all the documents required to the eskom email address as instructed by the lady i spoke to from Eskom on the phone. <br> I never received any electricity bills so i made contact to find out with Eskom why i wasn't getting billed, the girl i spoke to on the phone was rude and made it as if it was my fault.<br> She told me to resubmit my forms and someone would get back to me between 1 and 10 working days.<br> more than 2 weeks have passed and i have received no response. I call Eskom now to check up on what is happening - i am following up on trying to pay them! this is crazy! i am trying to adhere to the rules and pay my bills and its like they dont want my money! but when they wake up im stuck with a huge bill of at least 5 months of electricity, reconnection fees and whatever else they are going to charge me with! and probably a bad credit record! <br> I was told that nothing was in their system, she checked the correct email address was used and it was. I now have to go into an eskom store to physically submit my forms. It has been 5 months since i moved into my house - and i am still trying to run after Eskom to do their job for them!! useless!