Worst service rendered by Eskom

I am disgusted to say the least I do not have electricity since Sunday night, I logged a call in the morning on Monday I was advised technician would be coming to assist with the fault to my surprise no one came asper the agreed time within 4 hours I made another follow up and was advised the technician are still on the way non of that materialized. Mind me I work from home so its so essential for me to have electricity. I called on Tuesday morning following up they advised they were escalating the matter to a manager waited yet again the entire day yet again no one came, same process yesterday called i was advised by 12 they would arrived guess what no one arrived, still today I am without electricity I have lost clients and business due to this, as a paying customer this is saddening or is it because I am not from the suburbs I am not taken seriously. I am in ext 28 Protea Glen in times where thing are bad and we need to make a living we get such service then we wonder why people opt to have ******* connections its due to the poor service delivery. I have logged another case but guess what I am not holding my breath I will take this further certainly as its uncalled for as when we called today the case shows closed how is it closed if no one came to assist i am failing to understand this. Old case number which was closed *** and now i have a new one however meaning I still need to wait another 5 days Ref ***