worst service ever experienced

<p>On the 19/01/2016 @8:00 pm we had a power surge I phoned eskom call center to log a claim they gave me *** they told me I should submit all quotes through to their customer service in rivonia I submitted on the 20/01/2016 for a total of R5800 they told me they will send their technician to investigate, on the 26/04/2016 I phoned call center to follow up they told me that the case was not submitted to them I then went back to eskom rivonia to resubmit the same documents I was told to submit, they logged the case till today I have not received any feedback from them, I had already fixed my appliances with my money guess what on the 15/05/2016 we experienced another power surge for a damage of R3073.94 *** I submitted the claim the lady to my documents and made me copies and told me that they will send me an sms I really need someone to help me coz it seems like I'm working for eskom and they sitting in there doing nothing. </p>