Wish the was another power supplier

I live on a farm in the north west province I have had a problem with restoring my electricity with eskom, The problem started on the 31 December 2024 when I reported it with Ref no. ***, Ref no.***,Ref no.***,Ref no.91 ***,Ref no.***3,Ref no.90 ***,Ref no.908 711 993 from the time I reported to this morning when I called on the 28 January 2025 for feed back this is what I was told 1.The is only 2 technician that are working. 2. They have over a hundred calls they need to attend to. 3. The is a lack of resources. 4. The are no technician on call. 5. Power has being restored even when they didn't come to the farm Now they sent me the bill for January 2025 which for the whole month. I have had no electricity and being calling every 2days. They kept on telling me that they will refer it to the supervisor and they will call me but they haven't done so. I have a 3 phase which we use on the farm and one of the links is lose which dose not need any resources but just to lift it up with the yellow stick they always use. It’s sad that we are losing 1hactor of cabbage and spinach because we can't pump water for them, I don’t have water in the house and for cattle and sheep and who is going to pay me if they die am 15km away from town and the closest farm is 4km away I have to go ask for water for animals, I do not owe them or have a short fall they charging me 4500 per month and they don't want to downgrade. I have kids the toilet are blocked because I can't pump water. The most sad part one of our white farmers reported his fault after me but they could restore the links that where down.