What a service

<p>I am wondering if Eskom technicians have this thing called scorecards. Their service well, sucks. I logged a call for power failure on Monday at 18:40, was given a reference number and was told by the call centre agent that we will be helped in about 4 to hours. On Tuesday, i ade a follow up and i was told at 12H30 that the technician will attend to the fault. At 13:00 the technician was assigned the fault and up to today, the power is not back. I am an Eskom client, who happen to have children, school going childre. Well, one can do so much with Gas stoves and lamps but what am i to with all food that is going rotting in the fridge? Again I say, what a service one gets from Eskom North Rand....</p>