We as the community of Old Dobsonville transformer number 1914 has been withhout electricity since end September 2024

We as the community of Old Dobsonville transformer number 1914 has been withhout electricity since end September 2024. The fault was reported and they sent technicians to attend to the fault we were told the fault was with the burnt fuses which we were promised by the Eskom Zola Hub Supervisor that would be replaced by the 8th November 2024. After that the community were told to pay fines because most of them were not paying for the services. The community comp**** and they were promised that the electricity will be restored by Christmas day of which it didn't happen. Up to now we're without electricity and nothing has been communicated to us up until today. In that community we have 3 people who are on wheel chairs, and some of them depend on Oxygen.