Want to register my metre number

Since 24 march requesting for metre registration , nothing has happened. I was given this *** , I wrote 7 emails to eskom Limpopo , I called eskom call centre more than 30 time resulting in loss of money. Each time I'm told I will receive an sms but even today nothing happend. Food is spoilt and I just lost hope. Limpopo offices are closed we are refered to Alfred chat, but we don't get respond. My number is ***/ ***