Waiting months for a new transformer while tenderpreneur are squandering Eskom's money.

Terrible customer service from Nigel Office. We reported a transformer that blew up in our area, Raditsila Street, Ext 5B Tsakane in May already. Its now past 3 months staying in the dark and Eskom Nigel is not helping us. They claim they appointed contractors and paid them, who then came and installed new meters and cables a month ago. But todate they have never come back to install the transformer that will bring back the lights. We keep collecting money from the community to travel to the Nigel office over the same thing since May but all they have is promises that never end. Their staff member keeps claiming they will come the next week yet they never do. We are going on 4 months now, Minister Ramokgopa and the CEO ntate Dan please need to intervene, we as ordinary citizens are suffering on the ground and being denied basic human rights. If its tender recipients that are not doing their job then Eskom needs to strip them off those tenders and give them to people who actually wanna do the work. We cannot go on like this., the lady we deal with in their office is Thuli.