Very poor service delivery

Very poor service delivery I received from Limpopo (Groblersdale) Eskom,I logged a call on the 01/04/2019 for a meterbox to me removed or shifted to another house,till date I haven't received a service.I made follow UPS for more 6 times an I was always told before Thursday I will be sorted,I spoke to Area manager Matshidiso Phaladi she seems not to have any interest on my matter or complaint I have raised,