Very bad experience Holding calls for 3 hrs to get connected to speak to an agents Agents picks up a call put it aside an engage on her personal discussions with one of their colleague's while holding and not say a word to you or assist you While hol

Very bad experience Holding calls for 3 hrs to get connected to speak to an agents Agents picks up a call put it aside an engage on her personal discussions with one of their colleague's while holding and not say a word to you or assist you While holding she hangs up on you without getting any assistance Frustrations 1. You bought airtime to contact them and at the end of the day you don't get any assistance 2. They never bothered why you were calling cause I fully understand that when I call them I'm not bored but all I need from them is service that I'm paying them for. 3. Eskom call centre Gauteng render a poor service to loyal paying customers