Useless service

Prepaid Meter blew on Thursday 05h00.

Logged a call with Alfred.

Have spent over 300min calling the call centre for updates. Friday 14h00 I was told it was dispatched to a technician at 13h40.

Friday 18h00 I was told they will came in normal hours which I wanted to knownos when.

I was placed on hold and told Saturday between 09h00 and 14h00. Called Eskom at 12h00.

They are only able to come next week.

I have no power. My fridge and freezers are not working. No hot water.

No communication from Eskom or there stupid Bot.

All I am told is we are sorry.

So what must I do. Open the prepaid meter and do a direct link.

I have paid for my electricity which I can't use because their system is broken.

This is f......n ridiculous. No communication from anyone. No sms. No update from Alfred.

Pathetic. Everything in this country is messed up. No wonder people break the law.