Useless Eskom

Today, the day before Christmas, is the second time this month that we have been without power for more than a week at a time.

After calling eskom more than 23 times the first outing, from Dec 1st to Dec 7th, they came out to fix the problem. We'll, that lasted exactly 1 week. Since Dec 17th, 15:00 in the afternoon, we have been without power. Calling the customer service 20 times, I get the same response, the technicians are busy working on multiple enquiries in the area.

I got my reference number on the 18th, *** on meter nr ***, and since then, Eskom came out on the 20th, just to tell us that they need a fault finding machine. They never came back. Today, is day 7. No Eskom insight, except at the Shell garage where you see them sitting and eating pies. No work being done.

I have contacted so many people, and after being told that the issue has been escalated to management, I have been wondering what good management is doing. Up until today, 24 Dec, no one from eskom has been in contact with me. It is only our house, in other words, an isolated house, that has got the problem.

To sit without electricity on Christmas day, is really not on. This is so dissapointing from eskom.