URGENT - I Am The Only One Without Electricity - Burnt OUTSIDE Pole Breaker - Bapong Sunnyside - Ref ***

Hello ESKOM Team,

Reference number ***

I am a paying Eskom customer in Bapong, Sunnyside.

I have been without electricity since yesterday, 08 September. I share a pole OUTSIDE with two neighbours. We all lost power.

My neighbours called a private person this morning to fix for them. That person said the circuit breaker on the OUTSIDE pole is burnt. He reconnected them. I am now the only one on that shared OUTSIDE pole without electricity.

I logged a complaint with Eskom this morning as required. *Eskom **** *Meter Number: ****

I have previously requested: 1. To have my own separate pole, as my prepaid units run out very quickly, possibly due to the shared / ******* load. I never received a response. 2. Removal of ******* connections to be prioritised in Bapong, as the community has also sent a signed memorandum.

Eskom Brits had said they will come in the first week of September, which was last week. When I followed up with them yesterday morning , they said they have postponed as other important things came up and they will now only come towards month end. Please can we have no more postponements going forward? The ******* connections are damaging our infrastructure - the OUTSIDE pole breaker is now burnt because of the overload.

*Additional issue:* Every time I try to call Eskom to log a fault and I enter my meter number, it says "could not be verified". I was never given an account number. Can Eskom please provide me with my account number details linked to Meter ***? I can sometimes only log on WhatsApp, but I want to be able to call strictly so I don't want to be limited.

Area: Bapong Sunnyside Contact: ***

I am the only paying customer on this OUTSIDE pole and I am being punished for following the legal process. Please assist Eskom to attend urgently to fix the OUTSIDE pole breaker.

Regards, NP Hlatshwayo