Urgent Complaint: Prolonged Power Outage

Dear Eskom Customer Services,

I am writing to lodge an urgent complaint regarding the ongoing electricity outage at my home.

I reported the outage to Eskom on Thursday and was given a reference number. However, the electricity has still not been restored, and we have been without power for several days.

The affected address is:

21063 Milton Street Nomzamo, Strand 7140

This prolonged outage is causing serious inconvenience and hardship. We are unable to carry out essential household activities, and there is a risk that food and other necessities may spoil.

Please urgently investigate this matter, provide an update on the reason for the delay, and restore the electricity as soon as possible. Kindly confirm when the repair team will attend to the fault and advise whether any further information is required from me.