Updating of details

Meter number: ********** 0082 3 Reference given by Sello Kgotla from Temba Eskom : ********** 56

I’m disappointed at the service I received in Temba Branch , I bought a Stand and submitted all the necessary documents to Sello Khotla for details to be 27/ November/2017 updated till this day nothing has been done . I was never told to pay any amount when I went to your Branch.

Today I called your offices spoke to Sandra Ndlovu who confirmed that nothing has been done to my request details are still not updated. She advised me to go to the Branch again. I’m working in Sandton I won’t be able to go tomorrow I can only ask my mom to go with Proof of Purchase ,Certified Copy of my ID, Eskom form and my mom ID.

I’m not happy with your service while I wanted to get clarity from regarding a payment she hang up on me when I called back no answer. She didn’t give me the Ref number for the call. I'm so disappointed people who supposed to help us they are not doing their jobs nothing its done to them by their supervisors . They have a bad attitude at Eskom Temba they treat people very bad and they are vey rude.