Unscheduled power cuts and poor service delivery

<p>Our house and a couple of others around the block have been experiencing power cuts for over a week now. We have to phone eskom about 4 times daily to get the issue sorted only for it to trip again. At times the technicians report that the issue has been resolved when it's not and when you do a follow up you get a new reference number which you can only follow up after 4-6 hours. Our food gets spoiled and have to buy take always and budget for airtime just to call eskom. After a week of experiencing this I logged a request to investigate the issue so that the issue can be permanently resolved instead of just fixing the trip. This request can only be closed after 11 working days from today, meaning we have to accept the situation and keep on phoning daily to log a service request for another 2 weeks and budget for take outs and compromise on bathing and ironed clothes when going to work </p>