Unresolved Issues!!!!!!!!!

I refer to my various references where we have had electricity supply problems and where the staff of Eskom have done a "temporary" repair and have not actually fixed the problem. This is an ongoing problem and every time it rains the transformer goes "bang" and we wait for up to 3 days to have the supply restored. There is a split at this transformer and only about 5 houses are affected. When the electricity comes back as in the most recent case of yesterday, we sit with a low voltage problem and my fluorescent lights do not even come on and I cannot run my fridge and freezer for fear of the compressors giving up. I cannot use my microwave and oven. When I phoned yesterday afternoon to report that when my supply was restored and that we were now experiencing low voltage, I was told the technician was on his way. I phoned again this morning at 6am to report that the low voltage problem was still there, the call centre operator informed me that while the technician was on his way to me he was waylaid with another problem and that my work order was still "Open" and that it would be sorted out this morning. I phoned again at 3pm this afternoon as we are STILL experiencing low voltage, I was informed that the power was restored at 1.20pm this afternoon!!!! What a load of twaddle as the power did not go off again, we are experiencing LOW VOLTAGE.

This is just unacceptable. All of my neighbours have put in reports and complaints but to no avail. I don't know if the technicians are incapable of fixing the problem or if Eskom themselves are not supplying the technicians with the proper spares/equipment to solve this.

Below my various reference numbers in the last year for meter ********** 9 ********** 90 ********** 81 ********** 37 ********** 88 ********** 20 ********** 97 ********** 57 ********** 08 ********** 02431

Some of my neighbours reference numbers ********** 44 ********** 79 ********** 81 ********** 23

Please can somebody do something about this. Ridiculous that we pay for a service (upfront as we are prepaid meters) that we cannot always have!

PS Will ESKOM pay for my appliances that are going to break due to this?????????????