unpleasant

<p>eskom installed prepaid meter at my home in soweto and we startedbuying electrictity in february,each month we have to buy electrictrity for than R1 200.00</p> <p>My mom who is a pensioner went to eskom depot in diepkloof and complained that but she was told that we are just over using electricy or there's just something faulty with our appliacences and she should just go home and swith off everything and plug them one by one to check which one is over using electricity.,she asked them to come to the house and check if theres something faulty and they promised to send some one,its now mayt they have not taken our problem seroiusly.each time she goes to complain she is sent form pillar to post or turn her problem into a joke by eskom employees.</p> <p>problem is why are paying more R1000.00 when we are using eletricity for cooking ,gyser and tv only.during the day it only her as im at work.when its cold we do not even use heater when will the acknowlegde that we have a problem how many times must we go to eskom diepkoof before the sent someone .is this what we signed for for when we agreed to convert to prepaid,</p> <p> </p>