Unhappy client eskom duiwelskloof

I stay in botlokwa....limpopo. Its been months since we requested a service from them and they never attended to us...we had to find a praivate electrician to help us...so we went again for electric cable so that it can be shifted fro our neighbors since we are building and the cable pases right on top...and they billed us..we payed...but still even today they havent showed up.