Unhappy and frustrated customer.

Hellopeter I hope this message will find you well,My name is Mthunzi Mazibuko. I express my pain because of Eskom, I asked for technician assistance on Friday 31 July 2026 at 11 am, they gave me Ref no ‪***,on the 4th of August 2026 I wrote to Hellopeter then on the 5th of August 2026 the lady from Eskom called me promised to send a technician but the sad part is after that call nothing happened, Again On 13 August 2026, it was Thursday, Eskom sent a man who did not help me at all, he just told me that he's not a technician and nothing he can help me with , he was told that he would come to just have a look ,He took a picture of the card and a picture of the meter box, until today nothing has happened. My meter box still has high usage, I don't know what to say to Eskom, all I can say is that they do not respect us as a community, they takes us for granted, I'm very frustrated because my problem continues no one cares . Their service is very poor. I am residing at Ezakheni under Ladysmith.

Your cooperation regarding this matter will be highly appreciated.

Kind regards Mthunzi Mazibuko