Unclear Eskom bill payment

<p>Good day,</p> <p> </p> <p>I am hereby writing to complain to Eskom about their unclear bill payment. We were advised to move from old billing system to prepaid system as the old one, they just guess when they bill you. We were charged R6000 for that and there was already R3000 in the account. And later they requested us to pay another R21000, all these money there is no clarity as to why we supposed to pay that.</p> <p> </p> <p>All we want is for Eskom to break it down for us in terms of money paid. We tried on several occasions but with no luck.</p> <p> </p> <p>The account in question here is ********** 973 and the account holder is Mr LS Ramalivhana, contact: ********** 682</p> <p>The regional manager is Mr Mukumela, contact: ********** 868</p>