Unacceptable services by eskom ref ***

<p>Hello Peter</p> <p>I am very saddened by the service my mom has received or should I say not received from eskom. The story started a while back when eskom technicians came to our house and took our old metr box as well as the card and gave us another meter box. However this meter box did not come with a card. Although we where received electricity but we where not able to buy any electricity. She went to eskom offices in mabopane to report several times but to no avail. During the month of february eskom technicians did house to house call and saw that the menter box we have is not reading. They left and said they will come back . But they did not. It happened that in the month of April a couple of houses from our street experiences power shortages. We then logged a call with eskom. That's when we where told that the meter box was actually reading from a house in block x mabopane. Which was surprise cause we are at Morula view mabopane. My mom then went to eskom on Monday to report the matter. She was received by a proudly rude eskom clerk who told her where to get off. The technician came the following day and said the matter was a bypass. Now this week Tuesday another eskom tech came and took the meter. We have been without electricity from 10 May. On the with mom went to eskom and was fined 6000 and we paid on 13 May. We were told that we must come on Monday for the meter box. To our surprise there was no meter box. today we called and were told that we need to wait 3 months for the meter box. </p> <p> </p> <p>That's unacceptable, must ee teacj eskom employees to do their wORK</p> <p>How mamy times must we report faulty meters before they actualy respond</p> <p>why must we be punished for eskom inefficiency and negligence </p> <p>This is just pure violation of our basic human rights.</p> <p> </p> <p>Please help</p>