Trying to get a damaged cable fixed for 2 months

<p>An Eskom engineer told me two months ago that a damaged cable at the Eskom box is causing the power to trip everytime it rains..... and everytine it rains we all have our power tripped and the field engineers come and switch it on (by which time the ceble has dried out and walk away. I am sick to death of explaining to disinterested field engineers that the cable needs to be dug up and replaced (which is what the first engineer told me two months ago) as they just couldn't care less. I have to say though the call centre is great and take my situation very seriously but once it gets into the field, well they just don't care in fixing the problem once and for all....</p>