The Unwillingness of Eskom employees to restore faulty electricity supply.

I have logged a fault in electricity supply since Sunday the 23rd of June 2024 to this date they have not fixed the issue instead they say they don't have available technicians, It's winter and we are also loosing our food because fridges have melted but when we all Eskom Kwaggafontein offices in Mpumalanga they say they don't have technicians. It's been four days without electricity we are freezing it's winter, our food is non rotten because of lack of electricity, all we get is the I don't car attitude from the operators four house hold are affected by this fault. Section 153 of the Constitution places the responsibility on municipalities to ensure the provision of services (which includes electricity reticulation) to communities in a sustainable manner as well as promote economic and social development. It is without a doubt that my rights are being violated by the unwillingness to restore electricity and they are deliberately undermining our Right to Human dignity. we have been in darkness for days we can't even cook.