Terrible service

<p>We have an Eskom account with one meter.</p> <p>They have been billing us double, invoicing the same meter twice, but on one invoice.</p> <p>I realised this beginning of February and have phoned the call centre NUMEROUS times, each time to be told that this is the first time they have ever seen it, and they will escalate it and someone will get bak to me...NO-ONE has phoned or e-mailed me.</p> <p>I went to visit the branch... they see it is a mistake on their part, they will rectify it and phone me the next day...DID NOT HAPPEN.</p> <p>Nobody answers when I phone the Polokwane branch ( I phoned about 10 times) and the call centre again told me that they will escalate it.</p> <p>Still... NO FEEDBACK!</p> <p> </p>