TERRIBLE CUSTOMER SERVICE

i have just bought a house in November last year.As i was moving in this year May i found out that a meter box has been ****** and cable removed.I called ESKOM and reported the matter.I was told to open a theft case at police station which i did,and since then i have been sent from pillar to post.I am staying in a house with no electricity.i have done everything from calls to sms to emails nothing happens.No one is telling me when will the technician come and assist me. i do not know what to do anymore. i wish i could just wake up and find electricity in my house.FRUSTRATED FRUSTRATED FRUSTRATED.