NM
Nontobeko M
1 reviews | Active since Oct 2025
16 Apr 2026, 00:47
Terrible customer service
Eskom changed meters in my area last week, we had to call customer service to assist with recoding our meters since we could not load electricity. I was speaking to Snethemba and she was so rude, she did not only shout at me for asking her to kindly repeat the many digits she called out, she bluntly ended the call.!
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Nontobeko M's updateReviewer Update
16 Apr 2026, 08:37Here is my meter number: ***. Like I said, there was no reference number as I had just called Eskom.
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Nontobeko M's update16 Apr 2026, 08:37
Reviewer Update
Here is my meter number: ***. Like I said, there was no reference number as I had just called Eskom.
Eskom's replyOfficial
16 Apr 2026, 09:03Dear Nontobeko
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
Eskom's reply16 Apr 2026, 09:03
Official
Dear Nontobeko
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team