Suspension of services without notice........

Good Morning Phakamani Hadebe ,

I am writing to complain about the appalling service that I have received from your *********** staff members, last night I spoke to a gentleman by the name of Sizwe Gumede from Eskom who promised me that he will be sending through a technician to restore my my electricity, however I never received a call from anyone, I have not had electricity for the past 24 hours, this was all caused by the main-switch tripping while I was ironing and since then your guys said they will be sending through technicians and since then, nothing has happened except being notified that auditors will be coming through to access my property, I am happy to comply with your people but, in the mean-time while they doing their investigations, will they restore my power as the standard procedure has not been followed.

My services have been suspended without you giving me written notice, either in writing, telephonically or through email. Is this standard procedure ?

The last reference i was given last night was: ********** and since then, no one has bothered to contact me as you guys have promised.

Your "Cheecky", staff keep sending me from pillar to post, I will be taking this to the press by 5pm this afternoon if my electricity has not been restored and I will be involving my attorneys in this matter as I feel that Eskom cannot disconnect someone's services pending an investigation that does not have an out-come, you can only terminate my services once you have an out-come after your investigations and even so, all this needs to be action-ed in writing.

My address is 1428 Letsatsi Radebe street Protea North.

I will be contacting your offices in the next two hours if I have not received any feedback from you.

Kind Regards Takalani Mbedzi (Mr) **********