Still waiting for refund after ending services more than 2 years ago

<p>I ended my electricity at Eskom offices in Cullinan more than 2 years ago, when the property I owned was sold. Eskom didn't end the electricity, and I got an electricity account of more than R4000. Later I was handed over to debt collectors. I went to the offices in January this year, and took all the proof that the electricity was to be stopped at the said property. A few days later someone called and said the electricity was continued because a worker that stayed there told them not to discontinue the electricity. I was furious to say the least. It was not on my instruction, and Eskom resolved the query, by sending me a notice that the amount was to be paid back to me within 21 working days from the 2nd of February 2017. To say the least, it has now been more than the time period and there is no sign of my refund still. When I sent a query to the person that helped me, I received another account showing that Eskom owes me more than R6000, and that was it. I want my money paid to me within 24 hours! I am not waiting another 21 days! This should have been settled more than two years ago!!!! Do not tell me that a consultant or someone will contact me. Do your job, and pay my money asap.</p>