Shut it DOWN

We were scheduled for Stage 2 load shedding today from 10:00 - 12:30, but we've been off for the last six hours! This inconvenience has cost me to loose clients as I work from home and rely on electricity.

I contacted customer care and a utterly idiotic woman told me to check the power boxes OUTSIDE my house! I didn't realise I had to be a fully equipped electrician to help ESKOM do their job. I asked her to give me a WORKING number for their head office or the manager and she responds by saying she doesn't know and everyone is working from home. She then raises her voice when I asks her basic questions she could not answer.

So not only is their customer care and staff ill trained to deal with clients, but they are also uneducated and rude. ESKOM is by far the worst company along with every other government enterprise in South Africa.

I have still not gotten reason to why we have no power!