Service Delivery Eskom

Good day

I would like to understand why we receive a poor service from Eskom. I had no electricity from Sunday. I logged incidents,I called so many times but untill today I don't have electricity. I was given three ref numbers but till now no one came to check why I don't have electricity.

Sunday 08/07/2018 ref ********** 73 Monday 09/07/2018 ref ********** 25 Tuesday 10/07/2018 Ref ********** 69

I would like this matter to be resolved or to be escalated.

My contact ********** 898 or ********** 046