Service Delivery and Useless BOT
Is there anything more annoying than having to deal with this company? I tried logging a call for service since yesterday, first my account number on my account from them is now not recognised when i call - nor is the reference number i got from the Alfred the BOT. Don't let me start with the direct number in Bellville.
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Replies (2)'s updateReviewer Update
10 Feb 2026, 19:25 Please note that I have submitted my query to the email address provided and await your response.
's update10 Feb 2026, 19:25
Reviewer Update
Please note that I have submitted my query to the email address provided and await your response.
Eskom's replyOfficial
11 Feb 2026, 09:23 Dear Nombulelo We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution. Kind regards Eskom Team
Eskom's reply11 Feb 2026, 09:23
Official
Dear Nombulelo We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution. Kind regards Eskom Team