**** service

I would like to report and ongoing issue with electricity as two of my neighbours who reside at the back opposite of our house have connected *******ly which has an effect on our electricity usage

1.We have random power outages 2. We call eskom to fix the issue and it happens again 3. I don’t know how many times I have logged a query and being told it’s been resolved while it’s not and have to log another again This affects me very bad as I work from homeand have a small baby

4. I would like a permanent solution as I am a paying customer and it’s not fair that I have to be affected by people who connect *******ly and have electricity while I don’t as paying customer

I have also been informed that it’s one of your colleagues that keep helping my neighbours connect *******ly as the main box has a key which can only be opened my someone who works from Eskom Please fix this cause it’s affecting my livelihood and infringing on my rights to a basic service

Please fix this mess as I can’t be calling Eskom and logging a query every time there is an issue cause your technicians are ******* and do not do they job properly

*** 5175 hazy street braamfischerville Soweto ***6189

Please see the attached screenshots of all the queries I have logged with all the references

Reference no: ***, current status: We are aware of your fault and will attend to it, date logged: 2023/05/15 14:04:10 Reference no: ***, current status: According to our records this fault has already been attended to and cleared. Should your power still be off we suggest that you re-log this query., date logged: 2023/05/14 13:32:59 Reference no: ***, current status: The status of your fault is currently being updated. Please try again later., date logged: 2023/05/10 05:20:00 Do you need any further help?