AM
Ayanda M

1 reviews | Active since Dec 2016

13 Sept 2022, 17:34

Sad service, bad service. Unreliable company.

I have been without elwctricity since March and Ive been asking help from Eskom I lost count. I've e been given reference numbers but to get what I'm asking for is like I'm asking Eskom to move from Bellville to my house. The money that I have used is more than the amount of money I use for electricity per month. When I call they promise to send someone and I'll wait whole day and when I call again they say the problem has been solved meaning I must open a new case.

Yesterday the 12.09.2022 I decided to go to Belleville and I was helped by Wellem Nathan who promised me that the people will come and I explained to him that I have been waiting since March with no luck. Wellem gave me the number which he said if they don't come I must call him only to find out the number doesn't exist. I went to Belleville again today and I am still waiting and I've been doing this since March. How can you be without electricity for more than 6 months? Wgere am I suppose to complain at if even if you go their head office is all a waste? How long do I have to wait. I had tenants here they moved out because there is no power and I dont blame them. This was my little income since I am not working and my family is depending on this money. Where is Eskom taking me to, my dignity to my children who must still go to school. This is very sad for me I get so emotional.

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